Returns & Exchanges
At Something Went Wrong, we believe fashion should be effortless even when your order isn't quite right. We offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the original items in their secure packaging, ensuring all labels and tags are intact to qualify for a full refund.
Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse inspects your return, we will issue a credit to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing